How Regis24 Capitalizes on the Best Company Data: Echobot, the All-in-One Solution for
GDPR-compliant Data

As a credit agency and data tech provider, Regis24 supports its clients with reliable information for private individuals. From classic address sourcing and credit checks to inhouse AI-supported database technology, companies can get all the data and technological solutions they need from a single expert source. All this with a single goal in mind: to facilitate reliable decision-making. Regis24 started out in 2003 as an address collection agency for law firms, thus providing a cheaper alternative instead of using the more expensive Residents’ Registration Office. Regis24 now sees itself as a central contact point for banks, insurers, energy suppliers, e-commerce companies and many more.

Regis24 uses Echobot TARGET, CONNECT and DATACARE for master data management, from which they gain an overview of clients or target companies, as well as for “classic” lead generation and new client acquisition.

The benefit? Echobot provides Regis24 with collected and clearly formatted, GDPR-compliant data from all online sources which are accessible to the public.

It’s undeniable that high quality data is hugely important in the marketing and sales sectors. Yet for Regis24, even stricter guidelines are also applicable. The Berlin-based credit agency commits to ensuring high quality standards for its clients, but also sought equally exceptional data for its own client acquisition.

However, it was precisely here that problems arose. Data-as-a-service (DaaS) providers that promise to cover the entire globe in one database did not meet Regis24’s quality requirements when tested. During trials with other providers, the credit agency had to contend with incorrect or outdated information, a problem which not only affected data enrichment but also finding potential new clients.

Additional pain points for the company were new client research, lead generation and sales preparation. It cost the credit agency’s sales team a lot of valuable time to manually search the internet for potential clients and to obtain conversation starters.

As a result, various lead generation tools were tested, but they did not provide the solution Regis24 desired. The company had set itself the goal of finding a software that was not only convincing in terms of data quality, but also provided 100 percent GDPR-compliant data and servers in Germany/Europe.

In Echobot, Regis24 found exactly what it was looking for. Our cloud software now provides the Berlin-based company with clear company dossiers, high-quality leads, helping to enrich existing customer data easily and automatically. Our GDPR-compliant cloud software processes data exclusively on servers within the EU – a huge plus for Regis24.

With Echobot TARGET, Regis24 could put new client research and lead generation on autopilot. The sales team no longer had to conduct manual research, nor did they have to worry about missing out on potential business.

Regis24 was now able to find out which companies were of interest to them, and by which sectors they wanted and/or needed to filter their search. When performing the search, the Berlin-based credit agency can omit existing customers from the query, meaning that only relevant companies are displayed in the cloud software. Echobot has also enabled Regis24 to tap into a new industry sector, that is companies in the e-commerce business. Purchase on account is the most popular payment method in Germany, but this also involves the greatest risk for traders. This is where Regis24’s solutions come in, which involve checking identities and delivery addresses, for example.

Comprehensive, clearly presented and always up-to-date company information? Regis24 receives exactly that with our Echobot CONNECT tool. Here, the Berlin-based credit agency has the option of checking mail addresses and finding out the right contacts.

This has saved the sales team a great deal of time, as information on target companies for customer acquisition purposes no longer needs to be researched manually. Instead, Echobot CONNECT provides Regis24 with all the relevant data needed to get started right away. The sales team at Regis24 has since noticed a reduction in the time spent on sales preparation by more than 50%!

Even if companies approach Regis24 via other channels, they can still find out all the important facts and figures about a specific lead on the spot and can use this information to identify starting points for an exchange.

With the help of Echobot DATACARE, Regis24 can check how current the databases for their own customers and the information contained within it is. The credit agency must therefore rely on master data maintenance technology.

What’s more, DATACARE supplements incomplete company lists with any missing information – such as telephone numbers, addresses or email addresses – which we extract from publicly available information using our crawler technology.

In Echobot, Regis24 has found a reliable partner for several important industry sectors. The sales team can now focus their efforts exclusively on new client acquisition and need not spend any more time with research. In addition, the databases are enriched and maintained at lightning speed and leads are generated with just a few clicks.

As a data-tech company and credit agency, Regis24 is the leading provider for identity, credit and solvency checks for private individuals. Their services thus form the basis for their customers’ business relationships with their end customers. This is because the information they provide enables informed decisions in initiating contact, assessing risks, avoiding fraud, and evaluating portfolios. In doing so, they are the only independent full-service provider for information management on the market.